bbk66's Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") has been prepared on behalf of the bbk66 platform ("we", "our", "bbk66"). This Policy clearly describes how your personal information is collected, used, stored, disclosed, and protected.

By using bbk66's website, mobile version, or any other service, you are considered to have agreed to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

1 What Information We Collect

For the purpose of account registration and service delivery at bbk66, we may collect the following types of personal information:

1.1 Information Provided Directly by You

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Address and location information
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank transfer)
• Account login credentials (passwords stored in encrypted form)
• Documents provided for identity verification

1.2 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Website navigation patterns, session duration, and click data
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may receive information from accredited verification agencies or financial institutions.

2 Purpose of Using Information

The information collected is used for the following purposes:

• Account Management: Registration, verification, and uninterrupted service delivery.
• Financial Transaction Processing: Completing deposits and withdrawals and maintaining transaction records.
• Customer Support: Responding to your inquiries and complaints; providing assistance through our 24/7 live chat and email support channels.
• Security and Fraud Prevention: Account protection, detection of suspicious activity, and prevention of unauthorized access.
• Responsible Gaming Policy Enforcement: Monitoring potentially problematic gambling behavior and providing necessary support.
• Legal Compliance: Maintaining records in accordance with applicable laws and regulations.
• Service Improvement: Enhancing platform functionality and user experience.
• Communication: Notifying you about important announcements, policy changes, and service updates.

3 Information Storage and Protection

bbk66 adopts industry-standard technical and administrative measures to keep your information secure. The key components of our security framework are as follows:

3.1 Technical Safeguards

• SSL (Secure Sockets Layer) encryption — all data transfers are encrypted
• Passwords are always stored in hashed form; they are never kept in plain readable text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments

3.2 Retention Period

Your information is retained for as long as your account is active and for any period required by legal obligations. Even after an account is closed, financial transaction records may be kept for a specified period in compliance with applicable law.

3.3 Response to a Data Breach

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps to minimize harm.

4 Information Disclosure and Sharing

bbk66 does not sell your personal information to third parties. However, information may be disclosed on a limited basis in the following circumstances:

4.1 Service Providers

Payment processors contracted with us (bKash, Nagad, Rocket, Upay, and bank transfer services), technology providers, and other service partners — who may only process information in accordance with our instructions and in a manner consistent with this Policy.

4.2 Legal Requirements

When providing information is legally required by a court order or a legitimate request from a government or regulatory authority.

4.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of detecting and investigating fraud, money laundering, or other illegal activity.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new owner, provided that equivalent protections to this Policy are ensured.

5 Cookies and Tracking Technologies

bbk66 uses cookies and similar technologies on its website. These help improve your browsing experience, remember your login status, and analyze platform performance.

5.1 Cookies We Use

• Essential Cookies: Required for the core functionality of the platform — these cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to monitor and improve platform usage.

5.2 Cookie Controls

Non-essential cookies can be disabled through your browser settings. Please note that doing so may limit some features of the platform.

6 Your Rights

As a user of our platform, you have the following rights over your own personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: In some cases, you may request that processing of your information be limited.
• Right to Opt Out of Marketing Communications: You may opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you have concerns about how your information is processed, you may file a complaint with the relevant authority.

To exercise these rights, please contact us at [email protected]. We will try to respond as quickly as possible, within a maximum of 30 business days.

7 Protection of Minors' Information

bbk66 is for persons aged 21 and above only. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of registration.

If our attention is drawn to the fact that a minor's information has been included in our database, we will take immediate steps to delete it and close the associated account.

8 International Data Transfers

Our servers and technology infrastructure may be located in various countries. When your information is transferred or stored outside Bangladesh, we ensure that the relevant country or organization has adequate data protection measures in place.

For international transfers, we ensure contractual protections are in place and transfer only the minimum information necessary.

9 Policy Changes and Updates

bbk66 reserves the right to change this Privacy Policy at any time. In the event of changes:

• The updated Policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
• For significant changes, we will try to send a notification to your registered email address.
• Continued use of the platform after any changes will be taken as your acceptance of the updated Policy.

We therefore recommend that you visit this page regularly and stay informed of any changes.

10 Links to Other Websites

Our platform may occasionally reference third-party sources. However, this Policy applies only to bbk66's own services. We have no control over the privacy practices of third-party websites or services and are not responsible for them.

11 Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise your rights regarding your information, please contact us: